Shipping Policy

Holiday Shipping Schedule

Need it by the holiday? We got you covered. Find out everything you need to know about our Holiday Shipping Schedule for arrival by December 24, 2022. Even last-minute shoppers will get it shipped and under the tree if ordered by our order cut-off dates.

Orders placed after the specified dates and times below cannot be guaranteed for holiday arrival:

STANDARD SHIPPING CUT-OFF:

T1 & T2 Countries: December Tuesday 20, 2022 – Order by 10:00am CET

T3 Countries: December Monday 19, 2022 – Order by 10:00am CET

EXPRESS SHIPPING CUT-OFF

T1 & T2 Countries: December Thursday 22, 2022 – Order by 09:00am CET


Disclaimer: During the holidays, we may use multiple carriers to get your order to you quickly. At times, there can be carrier delays outside of our control; we apologize in advance.

Delivery Territory

We ship to the following countries: 

Zone 1:* Austria, Belgium, Denmark, Finland, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.
Zone 2:* Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia.
Zone 3: Andorra, Iceland, Norway, Switzerland.

 

*Excludes Åland Islands, Azores, Canary Islands, DHL Packstation, DOM-TOM (Martinique / Guadeloupe / Guyana / Réunion / Mayotte / French Polynesia / St Barthelemy / St. Martin / Saint Pierre and Miquelon / Wallis and Futuna / New Caledonia), Faroe Islands, Greenland, Guernsey and Jersey (The Channel Islands), Hong Kong.

Shipping Rates & Delays

Due to COVID-19 precautions to keep employees safe and higher than normal shipping volumes with our carriers, you may experience a delay with your delivery. Keep an eye on your tracking number to follow your order’s progress.

From Monday to Friday, orders confirmed before 12 p.m. / 12h00 (CET) are handled during that day. If your order is confirmed on Saturdays, Sundays or public holidays in France**, it is going to be handled on the Monday or first working day after. ***

Standard (3/4d)*  Express (1/2d)*
Zone 1: Orders under 50€ = 4.95€ 
Orders over 50€ = Free
9.95€
Zone 2:
Orders under 50€ = 5.95€ 
Orders over 50€ = Free
10.95€
Zone 3:
Orders under 100€ = 9.95€ 
Orders over 100€ = Free
No Express Shipping Available

 

*Estimated delivery delays once parcels have been dispatched from our warehouse. Zone 3 delivery times may be delayed (1/2 business days) due to customs.
** Bank Holiday Closures: 1/01/2022, 18/04/2022, 01/05/2022 (Sunday), 08/05/2022 (Sunday), 26/05/2022, 06/06/2022, 14/07/2022, 15/08/2022, 01/11/2022, 11/11/2022, 25/12/2022.
*** Please go to Terms and Conditions for more information.

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