We hope you’re stoked with your gear but if you need to return something, we’re happy to help. We offer free returns within 30 days of the delivery date for orders placed on nixon.com. Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment.
Disclaimer: Facemasks and gaiters are non-refundable and therefore excluded from return policies, sorry!
Just a Few Easy Steps
- Start your return online at returns-eu.nixon.com.
- Pack your return in a safe, well-padded box.
- Attach the shipping label you'll receive to the outside of the package.
- Send back your return order.
- drop off your parcel at the closest DHL Service Point
- Schedule a pick-up. Select your location and schedule a pick-up using the Waybill reference and informations available on your DHL label.
- Call DHL Express to schedule the pick up of your return.
ATTENTION: Returns from Andorra, Iceland, Norway, Switzerland, the United Kingdom, or Turkey are not free. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box to: NIXON EUROPE- Return dpt, FMS, 48 RUE DES VANNIERS, 40150 SOORTS-HOSSEGOR, FRANCE
Free Gift With Purchase Returns Terms and Conditions:
If returning a qualifying Nixon purchase, the customer may either: (a) include unused and undamaged gift with return to be refunded in full; or (b) return Nixon product but keep gift and be charged by Nixon for its value.
Deal & Family and Friends Discount Codes
Items purchased under these programs are final sale.
Discount codes related to a repair
Items purchased under these programs are final sale. View more details.